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Accessibility Statement

This Accessibility Statement applies to the Helsinki Philharmonic Orchestra website. The website address is


Compliance with legal requirements

This website was published before 23 September 2018. The website will meet the accessibility requirements required by law after a transition period ending on 23 September 2020.


Policy of the City of Helsinki

The City of Helsinki strives to offer digital services that comply with Level AA requirements or better in accordance with Web Content Accessibility Guidelines (WCAG) insofar as reasonably possible.


Accessibility compliance status

This website complies with WCAG 2.1 AA critical accessibility requirements with the following identified deficiencies.


Non-accessible content 

The content below does not yet meet all legal accessibility requirements.


Identified deficiencies

According to the Accessibility Report of the Helsinki Philharmonic Orchestra, critical or significant deficiencies were identified on the website and were corrected during 2019. Deficiencies identified as minor will be addressed with the launch of the Drupal 8 platform in autumn 2020. These minor deficiencies are listed below. Deficiencies that have already been corrected can be found in the Accessibility Report. 

1. Unclear link texts 

The website has several link texts that do not meet WCAG requirements. As independent elements, link texts should state their purpose so that it can be understood without the visual context of the link. For example, the website has links to “Read More” or “Purchase Tickets”. Understanding these links requires understanding their context.

2. Jump links in English
There is a jump link at the top of the web page in accordance with accessibility requirements that allows screen reader users to skip the repetitive navigation section at the top of the pages. However, the link is named "Skip to content" in English. If the user does not speak English well enough, the meaning of the link may not be understood.

3. Descriptions of elements in English
The form fields are named in accordance with the WCAG standard for screen reader users, but the fields are described in English. As a result, screen reader users without a visual interface may find it difficult to understand the purpose of the fields, especially when the function is not accompanied by instructions and the user is assumed to understand how to use the function.

Correction of deficiencies

The deficiencies concerning link texts, jump links and descriptions of elements will be corrected as soon as possible once the Helsinki Philharmonic Orchestra website is transferred to the Drupal 8 platform in autumn 2020.

Access to information in accessible format

Content that cannot be accessed due to the above-mentioned deficiencies may be requested from the website administrator.

Culture and Leisure Sector
Helsinki Philharmonic Orchestra
Helsinki Music Centre, Mannerheimintie 13 A, Helsinki
P.O. Box 10403, FI-00099 CITY OF HELSINKI
Tel. +358 (0)9 3102 2700


Preparation of this accessibility statement

This statement was prepared on 31 August 2020 and was last updated on 7 September 2020. 


Assessment of accessibility

Accessibility is assessed in compliance with the City of Helsinki’s guidelines and methods, which aim to ensure the accessibility of the website in all stages of work.

Accessibility has been assessed by an audit conducted by an external expert and by self-assessment.

Accessibility has been checked using accessibility evaluation software, as well as by manually checking the website and its contents. Accessibility evaluation software that has been used for this purpose includes the Google Chrome browser’s Lighthouse Evaluation Tool, the axe browser extension by Deque Systems Inc., and the Siteimprove browser extension.

Deficiencies that have been identified by the accessibility evaluation software have been reviewed and corrected where necessary.  

An external audit has been conducted by Annanpura Oy. The audit report can be downloaded here:  


Revisions to the accessibility statement 

The accessibility of this website is ensured by constant monitoring in the event of changes in technology or content, as well as by periodic reviews. This accessibility statement is updated in connection with changes to the website and accessibility reviews.


Feedback and contact information 

The following party is responsible for the accessibility of the Helsinki Philharmonic Orchestra website:

Culture and Leisure Sector
Helsinki Philharmonic Orchestra
Helsinki Music Centre, Mannerheimintie 13 A, Helsinki
P.O. Box 10403, FI-00099 CITY OF HELSINKI
Tel. +358 (0)9 3102 2700


Notification of non-accessible content 

If the user of this website feels that accessibility requirements are not met, notifications may be sent by e-mail to or by using the feedback form: 


Requests for information in accessible format 

If the user of this website finds that the contents are not in accessible format, requests for this information may be sent by e-mail to or by using the feedback form: 

Requests for information will be answered within a reasonable time.  


Legal protection of accessibility, enforcement procedure 

If a person feels that his or her notification or request for information has not been answered or the response is unsatisfactory, the matter may be reported to the Regional State Administrative Agency for Southern Finland. Detailed information is available on the agency’s website.

Regional State Administrative Agency for Southern Finland
Accessibility Supervision Unit 
Tel. +358 (0)295 016 000 (switchboard)
Opening hours: Mon-Fri 8:00 – 16:15 

City of Helsinki and accessibility

The City of Helsinki aims to be accessible to everyone by making the city as easy as possible for residents to function and move about, as well as by ensuring that all its contents and services are accessible to everyone.

The City of Helsinki promotes the accessibility of digital services by standardising its publishing work and by organising accessibility training for its staff.

The accessibility level of the City of Helsinki’s websites is monitored continuously as the websites are maintained. Any deficiencies that are identified are dealt with immediately, and any changes that are required are made as soon as possible.


People with disabilities and users of assistive technologies

The City of Helsinki provides advice and support to people with disabilities and users of assistive technologies. Support is available from the advice pages listed on the City of Helsinki website, as well as by telephone.  

Approval of accessibility statement 

This accessibility statement was approved on 7 September 2020.

Culture and Leisure Sector

City of Helsinki